Restaurant FAQ

Support / FAQs

Clarity is the
first ingredient.

Operational excellence begins with understanding. We've compiled answers to the most frequent inquiries from restaurants scaling with Sales Girl.

The Platform

Will Sales Girl work if our internet goes down?

Yes. Every POS terminal maintains an offline buffer, allowing you to ring up orders and accept cash even without an active connection. Your data will synchronize automatically once connectivity returns.

Can I manage multiple branches from one account?

Absolutely. Sales Girl was designed for restaurant empires. You can push menu updates to all branches in seconds and monitor consolidated global reports from your central dashboard.

Payments & Financials

How does Mobile Money (MoMo) reconciliation work?

When an order is paid via MoMo, it is logged and tracked separately from cash. At the end of the day, Sales Girl provides a reconciled tally of what should be in your digital wallet versus your physical till.

Are there any hidden transaction fees?

None. We believe in transparent investment. You pay your subscription, and standard payment processor fees apply to digital transactions. Sales Girl never takes a "cut" of your revenue.

Implementation

How long does it take to get my staff trained?

Our interface is designed for "muscle memory." Most waitstaff master the core order-entry flow in under 20 minutes. Management training for inventory and reporting typically takes a single afternoon.

Do you provide the hardware (POS, KDS, Printers)?

While we are a software-first platform, we partner with specialized hardware providers in Ghana to offer pre-configured kits that arrive ready to plug in and use.

Want a personal walkthrough?

Reading about it is one thing. Seeing Sales Girl in action within your own operational context is another. Let us show you around.

Book a Demonstration